Redknee Solutions today said it is powering Indian telecom service provider Vodafone to deliver the benefits of real-time charging to its prepaid and postpaid data subscribers.
Vodafone India is utilizing Redknee Unified Charging to enhance its data subscribers’ adoption and enhance customer satisfaction. Vodafone India, one of the 3G players in India, will use Redknee’s customer care solution to provide customer care and self-service on web and smart devices, and engage with them using their customers’ social media platforms.
Vishant Vora, director, Technology, Vodafone India, said: “With Redknee’s solution Vodafone India can provide personalized data services, differentiated tariff, price options to enhance the customer experience, drive customer loyalty and generate new revenue.”
editor@infotechlead.com
