Rakuten Mobile users face network issues

Japan’s Rakuten Mobile said it restored its service on Rakuten UN-LIMIT VII plans, after a system failure caused difficulties making calls and sending data for over two hours.
Rakuten Mobile 5G network
The mobile carrier, a subsidiary of Rakuten Group, did not say how many users were affected by the issue, which lasted about 2-1/2 hours after starting shortly before 11:00 a.m. local time.

Rakuten Mobile said in a statement that service was restored at around 1:26 p.m. on Sunday (0426 GMT Sunday).

Japan’s internal affairs ministry in August issued rare administrative guidance to rival wireless carrier KDDI after tens of millions of users were affected by network troubles in early July.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest

More like this
Related

GSMA M360 Eurasia 2026 to Spotlight AI, Satellite Connectivity and Digital Growth in Uzbekistan

The M360 Eurasia 2026 will bring together policymakers, telecom...

TIM Q1 2026 Results Highlight Strong 5G, Postpaid and Fiber Broadband Growth

Brazilian telecom operator TIM reported revenue of R$6.806 billion...

Telecom CEO Pay 2026: T-Mobile Leads with $35.4 mn as Verizon, AT&T Push Executive Compensation Higher

The global telecom sector in 2026 highlights a widening...

Europe’s Mobile Markets Face Hidden Congestion: Latency Crisis Exposes Network Quality Gaps

Europe’s mobile network performance is still largely assessed using...