Orange Business Services will focus on important areas such
as network enhancements, cloud computing, strategic partnerships and
network-related IT services.
More than 800 enterprise customers in the region are already
benefiting from the Group’s international network backbone and related IT
infrastructure investments of around 750 million EUR in 2011.
Orange Business Services aims to generate 1 billion EUR in revenues
in emerging countries in 2015. To meet this challenge in Asia Pacific, Orange
is adding customer-facing personnel to focus on opportunities, particularly in
China, India and Asean.
Close to 200 new employees have strengthened Orange’s
customer-facing functions particularly in sales and customer support roles in
the last six months. Total number of Orange employees is 3,000 people in 36
countries, focusing on targeted services such as very high broadband, unified
communications, contact center solutions, video services, security and mobile
device management.
Today, Orange Business Services offers a strong
presence in Asia Pacific in terms of people, solutions and customer experience
supported by industry-leading network coverage,” said Vivek Badrinath,
chief executive officer, Orange Business Services.
We provide end-to-end support both to multinationals
expanding within the region and to the successful corporations who have begun
to expand significantly out of the APAC territories. We look forward to
continuing to implement our ambitious emerging markets strategy by launching
new projects that will benefit our customers while keeping us at the forefront
of the industry,” Badrinath added.
Orange Business Services along with SITA, a provider of air
transport industry IT solutions, are building a global managed cloud computing
infrastructure. Data centers in Atlanta, Frankfurt and Singapore will
be operational in Q1 2012 and Hong Kong,Sydney and Johannesburg in Q3
2012.
These Tier III+ and Tier IV data centers will be
interconnected via Orange’s high-speed MPLS network and will enable Orange
Business Services to unlock cloud computing potential on a global scale, and to
offer infrastructure as-a-service and desktop as-a-service to its APAC
customers.
During 2012, Orange Business Services will complete the
implementation of a 10G ring network between Japan, Hong Kong and Singapore
providing customer benefits such as classes of service, dynamic bandwidth
reallocation, improved SLAs, VPLS and 1G access. Upon completion of this
project, Orange will have its Asia Pacific, Europe and U.S. dual 10G belts
interconnected.
To support its services growth, Orange has invested in a new
Solution Center in Singapore that gives customers in key industries banking
and finance, oil and gas, logistics and transportation, pharmaceutical and
technology the opportunity to experience demonstrations of solutions that
address specific business challenges. A Beijing Solution Center will be
launched in early 2012.
By Telecomlead.com Team
editor@telecomlead.com
