Half of US companies plan to invest more on IT resources
in 2012 than in 2011, according to a new survey by Nucleus Research.
10 percent of the companies surveyed are planning an
increase of 10 percent or greater. A mere one out of 10 companies plan to
decrease spending next year.
Nucleus expects to see continued investment in areas
including CRM, integration, business intelligence and analytics, and workforce
management. Software in particular is more flexible than ever, representing one
of the only investments that can provide both cost containment and revenue
growth opportunities.
We are bullish on tech spending based on these survey
results. While there is a temptation to cut IT budget right now, our survey
shows that companies view technology investments as a means to drive
efficiencies and make existing employees more productive,” said Rebecca
Wettemann, VP of research, Nucleus Research.
In the survey report, Nucleus
also identifies ways to improve IT spending, including:
Move applications to the cloud: Nucleus has found typical
companies can redeploy 15 to 25 percent of their overall IT personnel budget by
moving applications to the cloud.
Move custom applications to the bottom of the list: Today commercially-developed and
supported applications typically meet at least 80 percent of requirements.
Get real about asset management: A recent Nucleus survey found that 42 percent of companies made
unnecessary software or hardware purchases that could have been avoided if they
had access to more accurate data about their applications.
Cut custom report writing: Custom report writing is costly, time consuming, and often lags behind
the need for the answers business users are trying to solve.
Eliminate IT training: If an enterprise application is so unintuitive that it requires
training, vendor-provided training should be part of the purchase agreement.
By Telecomlead.com Team
editor@telecomlead.com