Verizon reported steady financial and operational progress in the third quarter of 2025, supported by growing wireless service revenue, strong broadband additions, and ongoing efforts to reshape its business strategy. The company under the new CEO Dan Schulman is focusing on enhancing customer experience and financial performance under its new strategic direction.
Verizon’s total operating revenue for the third quarter reached $33.8 billion, up 1.5 percent year-over-year, reflecting growth in both wireless service and equipment sales. Net income rose sharply to $5.1 billion, compared to $3.4 billion in the same period last year.
“Verizon is taking bold and fiscally responsible action to redefine our trajectory at this critical inflection point. We will shift to a customer-first culture, aggressively transform our cost structure, and deliver sustainable returns for our shareholders,” said Dan Schulman, Verizon CEO.
Wireless Revenue and Subscribers
Verizon’s wireless service revenue grew 2.1 percent to $21.0 billion, maintaining its industry-leading position. Wireless equipment revenue increased 5.2 percent to $5.6 billion, driven by strong device demand.
Verizon reported wireless retail postpaid churn of 1.12 percent and postpaid phone churn of 0.91 percent, reflecting stable customer retention. Wireless retail postpaid average revenue per account (ARPA) rose 2 percent to $147.91, while prepaid ARPU reached $32.70.
In the Consumer segment, revenue increased 2.9 percent to $26.1 billion, led by $17.4 billion in consumer wireless service revenue. Verizon Consumer added 47,000 prepaid subscribers, marking its fifth straight quarter of prepaid growth, though it reported 7,000 postpaid phone net losses during the period.
In the Business segment, Verizon’s revenue declined 2.8 percent year-over-year to $7.1 billion, but wireless service revenue rose slightly by 0.7 percent to $3.6 billion. Verizon Business added 110,000 wireless retail postpaid customers, including 51,000 postpaid phone additions, indicating steady enterprise demand.
Broadband and Fios Growth
Verizon’s broadband segment delivered another strong quarter. The company recorded 306,000 broadband net additions, including 261,000 Fixed Wireless Access (FWA) subscribers — bringing the FWA base to nearly 5.4 million.
Fios Internet achieved 61,000 net additions, the best result in two years, supported by increasing demand for high-speed fiber connectivity. Overall, Verizon’s total broadband connections rose to 13.2 million, an 11.1 percent increase year-over-year.
Fios revenue for the quarter reached $2.94 billion, underscoring continued momentum in fiber broadband adoption.
Strategic Priorities and Capex Outlook
Verizon’s near-term strategy centers on customer-first transformation, cost structure optimization, and investment discipline. The company aims to balance revenue growth with operational efficiency while expanding its 5G and broadband coverage.
CEO Dan Schulman emphasized Verizon’s focus on reshaping its culture and financial profile to strengthen competitiveness. These initiatives are expected to support long-term growth in both consumer and enterprise segments, while ensuring sustainable shareholder value.
Summary:
Total Revenue: $33.8 billion (+1.5 percent)
Net Income: $5.1 billion (vs. $3.4 billion)
Wireless Service Revenue: $21.0 billion (+2.1 percent)
Consumer Revenue: $26.1 billion (+2.9 percent)
Business Revenue: $7.1 billion (–2.8 percent)
Broadband Net Additions: 306,000 (including 261,000 FWA)
Total Broadband Subscribers: 13.2 million (+11.1 percent)
Fios Revenue: $2.94 billion
Verizon’s Q3 2025 results highlight a balanced approach to growth — with consistent revenue gains, expanding broadband and wireless bases, and a renewed focus on strategic transformation to enhance profitability and customer experience.
Baburajan Kizhakedath
