Telecom service provider Batelco today said it completed its annual crisis management testing in Bahrain.
To test its capabilities in handling crisis situations, Batelco team created a major fire at the main stores that impacted Batelco’s critical services.
Batelco Bahrain acting CEO Muna Al Hashemi, as part of the exercise, declared the crisis after receiving briefed about the incident by GM Human Resource & Corporate Services, Suhaila Alnowakhda and Batelco Emergency Coordinator Maha Karim.
Al Hashemi ordered the Crisis Management Team to assemble at Batelco Command Center, a dedicated secured location fully equipped to deal with emergency and crisis situations of this nature.
Batelco’s Damage Assessment Recovery Team consists of leaders and coordinators from various departments such as Security, Facilities, Network, Enterprise, Consumer, Wholesale and Finance, performed an assessment of the crisis.
Batelco Crisis Management Team led by the acting CEO determined the impact of the crisis in collaboration with the Damage Assessment Recovery Team, and agreed a proposed plan to deal with the situation to ensure the continuity of crucial telecommunications services for the Kingdom.
During this simulated exercise, Batelco teams demonstrated that they could together succeed in protecting the physical safety of employees and the local community and safeguard the interests of the company’s stakeholders.
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