Vodafone to use AI-based anti-spam solution for messaging and voice calls

RealNetworks, a leader in AI-powered digital media software and services, announced a pilot program with Vodafone Germany to launch a new service called Vodafone CallProtect.
Vodafone 5G ItalyVodafone CallProtect will warn Vodafone Germany customers of potential fraudulent, scam, or spam-type calls. The technology behind CallProtect is RealNetworks’ KONTXT, an AI-based anti-spam solution for messaging and voice calls, which includes the KONTXT Reputation Service database.

The benefit of RealNetworks technology is the offering of a rich feature set for anti-fraud protection for both voice calls and messaging. Clients of KONTXT decide which modules are activated for data analysis and customer protection.

The Vodafone CallProtect pilot project will use the KONTXT Android SDK for call enrichment and the KONTXT Reputation Service for number lookups. The KONTXT Reputation Service database contains known spam numbers provided from leading spam database providers. The Reputation Service is also capable of MSISDN risk rating based on the latest AI/ML technology.

Vodafone CallProtect will be integrated into the Vodafone Secure Net service for Android. Vodafone Secure Net is a mobile network-based security product that helps protect Vodafone customers’ mobile devices.

CallProtect will be provided for free to existing Vodafone Secure Net users in Germany. The pilot project will be active for six months starting from the launch of the CallProtect service. The goal of the pilot is to gain insights about user acceptance and assess the performance of the service, said Mathias Grunwald, Director Sales at RealNetworks.

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