Netcracker Technology has delivered BSS2Cloud to Vodafone Hungary for supporting the fixed-mobile convergence for B2C and small and medium enterprise customers.
Vodafone Hungary has deployed Netcracker’s Digital BSS including Netcracker Cloud BSS, Netcracker Revenue Management and Product Lifecycle Management, as well as Digital OSS – including Service Management & Orchestration, Hybrid Resource Management and Infrastructure Management – to deliver better digital customer experience.
BSS2Cloud allows Vodafone Hungary to integrate a consolidated, next-generation platform to improve business agility, productivity, automation and customer experience across B2C fixed and mobile and television service customers.
Vodafone Hungary’s use of Netcracker Cloud BSS, including Netcracker’s Digital Blueprint Methodology with Vodafone’s best practices, will ensure its ability to accelerate the onboarding process, deliver more personalized customer experiences across digital channels and gain more visibility and control over customer management.
“BSS2Cloud enables us to quickly reap the business benefits of digital transformation and deliver innovative new services with a better customer experience,” said Balint Kelemen, CIO at Vodafone Hungary.
“The digital transformation featuring our Cloud BSS offering will enable greater automation and speed, both of which are critical to differentiate Vodafone Hungary from the competition,” said Sylvain Seignour, President of Netcracker.
