TELUS selected Astellia, a provider of monitoring solutions for the
optimization of mobile network QoS and performance, to enhance its customer
experience.
As per the agreement, Astellia will provide TELUS its service assurance system covering 3G UTRAN and Core data
networks. The system incorporates Astellia’s technology including
multidimensional analytics for data.
“We chose Astellia’s all-in-one solution because of its advanced and
integrated End-to-End capabilities. It gives our engineers and client support
teams the ability to quickly identify and troubleshoot issues across various
elements of our HSPA network,” said Raymond Saoumah, TELUS national
director of Planning & Engineering.
Using Astellia’s all-in-one solution will enable TELUS to serve the
needs of multiple teams such as network performance, optimization, NOC, handset
validation, marketing and management. This will contribute to achieving
successful smartphone introduction and to accelerating new mobile application
adoption with outstanding customer experience.
TELUS will benefit from Astellia’s
end-to-end monitoring solution for UTRAN and Core PS network performance
optimization and troubleshooting. Fueled by Astellia technology, and data
coming from TELUS network equipment, the system will provide TELUS with further
insight into network performance and subscribers’ quality of service.
“We are extremely pleased about this partnership with TELUS and
look forward to supporting their mobile broadband growth strategy. This major
contract reflects the strong recognition from Tier one operators for Astellia’s
unique end-to-end mobile broadband monitoring solution,” said Rajesh
Sharma, VP Sales and Customer Operations at Astellia.
Recently, TELUS has selected Mariner xVu IPTV service monitoring solution to assist with customer assurance
of its IPTV-based Optik TV.
SupportVu, an application within Mariner’s xVu suite of IPTV Quality of
Experience (QoE) monitoring tools, will deliver real time performance insight
to both Optik TV’s customer support and field repair stakeholders.
By Telecomlead.com Team
editor@telecomlead.com
