TCN announced a partnership with Ontario Systems, a Indiana-based
accounts-receivable software firm. The partnership will enable Ontario Systems
clients to utilize TCN web-based telephony services that are highly-integrated
with Ontario Systems accounts receivable software.
This new service will be marketed to Ontario Systems clients as GCFlex, as the telephony services are on-demand and can be
customized for each client.
“The beauty of GCFlex for Ontario Systems clients
will be that it’s more tightly integrated to our FACS, Artiva and Collect SAVVY
products than third-party dialers,” said Rip Harris, director, Product
Management, Ontario Systems.
“Agents will be able to easily import and export
call results, giving them more up-to-date information at their desktops.”
Harris added.
“At TCN, we’ve long
focused on cutting-edge communication technology and have become widely
recognized as leaders in the field, while Ontario Systems is unquestionably the
market leader in accounts receivable software solutions. Together, we can offer
Ontario Systems clients powerful solutions for boosting their profitability and
building their business,” said Terrel Bird, President and CEO of TCN
Broadcasting.
TCN’s hosted interactive voice messaging and predictive
dialing services can still be complemented with Ontario System’s premise-based
dialer products.
By Telecomlead.com Team
editor@telecomlead.com
