TelecomLead.com, a B2B digital publication for the telecom industry, has urged mobile and fixedline Internet users in India, to join its Build Better Broadband campaign.
Mobile users can access Build Better Broadband page on Facebook and share their comments.
The online campaign is aimed at urging mobile service providers to improve speed, coverage and quality of fixed line and mobile broadband in India, and handset vendors to improve quality of phones and tablets, battery, processors, etc.
Mobile and fixed line broadband users can share their experience with their telecom service providers and handset vendors through the Facebook page of TelecomLead.com.
You can share the name of your telecom operator, type of Internet service, and your experience focusing on coverage, speed, billing, availability, etc. You may share both positive and negative feedback about the services.
Users can also share their experience with their phones, battery quality, speed of processors, etc.
“NTP-2012 has clearly focused on the Government’s objective of having 620 million Broadband consumers by 2020. The industry is keen to support such large scale rollout of Broadband services. To achieve this objective, customer expectations and actual experience along with their recommendations for improvement, are a vital component of success,” said Rajan Mathews, director general of Cellular Operators Association of India (COAI).
“As such, COAI applauds the efforts of TelecomLead.com through its online campaign initiative, “Build Better Broadband” to obtain feedback from all the stakeholders as to their user experience. COAI looks forward to receiving the results of the online campaign and using to improve the Broadband experience of customers,” COAI director general added.
COAI represents telecom operators such as Bharti Airtel, Vodafone, Idea Cellular, etc.
TelecomLead.com hopes that the campaign will assist Indian telecom operators to get better picture about their consumer trends and take right decisions to invest in broadband. This will assist handset vendors to improve quality of their devices targeted for mobile Internet users.
In addition, the highlights of Build Better Broadband campaign will be shared with industry stakeholders including TRAI, DoT and the telecom ministry.
TelecomLead, which has recently completed two years in business, is the flagship B2B telecom portal from Kizhakedath Media Services Pvt. Ltd., a start-up online media company promoted by veteran journalist Baburajan Kizhakedath.
The Delhi-based Kizhakedath Media Services also publishes GreentechLead, InfotechLead and GizmoLead.