Telecom Lead America: T-Mobile USA has selected QuickLink
Zero solution from Smith Micro Software to enhance usability of mobile hotspot
devices and tethered smartphones.
The new solution will improve the reach of T-Mobile
products and services to Wi-Fi only devices, while reducing customer care costs
associated with complicated hotspot setup.
By simplifying 3G/4G connectivity from Wi-Fi devices such
as tablets, netbooks, laptops, and e-readers, the QuickLink solution enables
operators to increase engagement with their customers using large screen
devices.
Proactive alerts provided by QuickLink help users to
understand which devices are connected to their hotspots and manage how much
data is being used by each device, helping to avoid security holes. Smith Micro
is significantly reducing the cost of ownership for these devices while
providing a feature-rich user experience to subscribers.
Bill Smith, CEO of Smith Micro Software, said QuickLink
Zero will provide T-Mobile a device time to market advantage along with rich
features for service innovation that will redefine the hotspot experience.
Smith Micro leveraged their Secure On-Device API (SODA)
architecture in QuickLink Zero, offering carriers a consistent way of
communicating with mobile connectivity devices from multiple platforms, which
reduces integration and support costs while increasing customer satisfaction
with a simpler user experience.
