Optus Q3 result shows addition of mobile customers

Optus has revealed its financial result for the half-year ended 30 September 2024 – indicating that it added mobile phone customers to its telecom network in Australia.

Optus cyber security

Optus, a Singtel group company, has added 80,000 mobile phone subscribers for the half year ending September 30, 2024, with 39,000 in prepaid and 36,000 in postpaid, reflecting strong growth in the customer base.

Optus said its revenue rose 0.1 percent to A$4.022 billion in the first-half of 2025 fiscal against A$4.018 billion.

Mobile services revenue increased by 4.1 percent, with blended ARPU up 3.4 percent.

Mobile equipment revenue saw a 5.8 percent growth due to demand for high-end devices.

Despite Enterprise sales momentum, Wholesale and Enterprise & Business Fixed revenue fell by 17.8 percent, affected by lower satellite project revenues and ICT equipment sales.

Operating expenses declined by 2.5 percent, reflecting the company’s disciplined approach to cost control. Optus has reported a strong performance with a 7.4 percent increase in EBITDA and a 58 percent rise in EBIT.

Regulatory approval was obtained for the Multi-Operator Core Network (MOCN) agreement with TPG Telecom, enabling a 5G rollout for rural communities in early 2025.

Optus maintained its lead in 5G mobile download speeds in Australia and offered a free trial of its network for customer experience.

Optus introduced “Westpac SafeCall,” an Australian-first to combat bank impersonation scams, and the “Optus CallStop” initiative to block scam calls in partnership with the Australian Financial Crimes Exchange.

The ACCC raised concerns over inappropriate sales practices targeting vulnerable customers, primarily at three Optus stores. Disciplinary actions were taken, and Optus issued apologies.

Stephen Rue joined as CEO of Optus on November 4, succeeding former leadership and joining CFO Michael Venter on the Board.

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