Cognizant and Du forge five-year tech contract for digital transformation

IT service provider Cognizant has announced a five-year contract with Du (Emirates Integrated Telecommunications), a leading telecom and digital services provider in the UAE, aimed at accelerating digital transformation.

DU Emirates
DU Emirates

Cognizant generated revenue of $900 million from clients in the Communications, Media & Technology vertical in Q2 2024. Cognizant’s revenue from clients in the Middle East is less than $300 million during the second-quarter.

Cognizant said this collaboration with Du is focused on enhancing internal capabilities, ensuring the company stays ahead in the rapidly evolving telecommunications sector in the Middle East. Du’s primary competitors are Zain, Ooredoo, and Omantel.

The deal is significant for Cognizant that competes with IT service providers such as IBM, Accenture, Infosys, Tata Consultancy Services (TCS), Wipro, Tech Mahindra, HCL Tech, among others.

Cognizant said it will deliver engineering, automation services, and governance for Du’s Business Support Systems (BSS), Operational Support Systems (OSS), and Enterprise Support Systems (ESS). Cognizant will also provide enterprise architecture and solution design to boost service quality and reduce time to market.

Fahad Al Hassawi, CEO of DU, emphasized the importance of this partnership in driving innovation and providing world-class services.

Maged Wassim, Head of Cognizant Middle East, highlighted the company’s role in supporting DU’s strategic initiatives, aiming to set new benchmarks in the telecommunications sector across the Middle East. Cognizant did not reveal the size of its tech contract with Du.

Emirates Integrated Telecommunications has reported revenue of AED 3.592 billion (up 7.3 percent) in the second quarter of 2024. Du has a subscriber-base of 8.2 million (up 2.9 percent) that includes 1.7 million postpaid customers and 6.5 million prepaid customers at the end of the second-quarter.

Baburajan Kizhakedath

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