Apple unveiled a significant upgrade to its repair processes on Thursday, announcing that customers and independent repair providers will now have the option to utilize used Apple parts in repairs for select iPhone models.
Set to commence this fall, the new process aims to uphold iPhone users’ privacy, security, and safety, while simultaneously expanding consumer choices and enhancing product longevity.
Apple emphasized that used genuine parts will now offer the same level of functionality and security as original factory-calibrated components.
John Ternus, Apple’s senior vice president of Hardware Engineering, highlighted the company’s ongoing efforts in product design and manufacturing innovation over the past two years to support repairs with used Apple parts without compromising user safety, security, or privacy.
Notably, Apple’s teams have dedicated significant efforts to enable the reuse of crucial components like biometric sensors utilized for Face ID or Touch ID.
Starting this fall, calibration for genuine Apple parts, whether new or used, will occur on the device following installation, according to the company’s announcement.
Apple further revealed plans to extend its Activation Lock feature to iPhone parts, aiming to deter the disassembly of stolen iPhones for component resale.
Additionally, this autumn, Apple intends to expand its Parts and Service History feature to include information indicating whether a part is new or used genuine Apple stock.
Over the past five years, Apple has increased the accessibility of genuine Apple parts, tools, and training, nearly doubling the number of service locations to over 10,000 Independent Repair Providers and Apple Authorized Service Providers, the company stated.
To streamline the repair process, customers and service providers will no longer be required to provide a device’s serial number when ordering parts from the Self Service Repair Store for repairs not involving replacement of the logic board.
As device longevity increases, Apple recognizes the importance of granting second or third owners access to full part and repair histories. Through Parts and Service history, located within Settings on iOS, Apple transparently informs owners about their device’s repair history and the parts used. This fall, Apple will expand Parts and Service History to include information indicating whether a part is new or used genuine Apple stock.
Launched in 2022, Self Service Repair now supports 40 Apple products in 33 countries and regions, and 24 languages, empowering individuals with the necessary resources for electronic device repair.
TelecomLead.com News Desk
