Telecom Lead America: Toshiba America Information Systems, Telecommunication Systems Division has launched a new mobile application for Toshiba’s VIPedge cloud-based business telephone solution – Call Manager Mobile for Android. Call Manager Mobile empowers users to take their office calls and instant messages on their Android mobile phones just as if they were at their desks.
Call Manager Mobile provides XMPP compatible server integration for enhanced presence state information, accessing Microsoft Exchange Calendar information among other sources. Each VIPedge customer will get his or her own XMPP server instance for an additional level of flexibility and security. Call Manager Mobile will soon federate with Microsoft Lync and Google Talk, among others.
Call Manager Mobile also handles single and group instant messaging sessions. Multiple simultaneous sessions are supported, improving communication with others. Users will also be able to send broadcast messages.
“Toshiba is devoted to delivering the mobility requested by its Authorized Toshiba Dealers and end-user customers, including some of the largest corporations in America. Toshiba’s new UC platform architecture enables Toshiba to rapidly deploy on multiple OS platforms and integrate Toshiba’s other Web-based applications and utilities within a single interface,” said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division.
Call Manager Mobile leverages Toshiba’s IPMobility solution, providing single number reach for both incoming and outgoing calls. Users only need to provide their office telephone number to receive calls on multiple endpoint devices. IPMobility integration enables the user to access advanced system calling features, including direct-extension dialing, call transfer, call record, and more.
For incoming calls, Toshiba’s VIPedge follow-me feature gives users the option for either sequential or simultaneous ringing to the desk phone and mobile phone. For outgoing calls, IPMobility dials through the VIPedge, displaying the office number caller ID. The user can either dial directly through the VIPedge or have the VIPedge call back the user before making the outbound call in order to avoid mobile network long distance charges, helping companies control carrier costs.
Call Manager Mobile for Android is now available from Authorized Toshiba Dealers nationwide. Call Manager Mobile for Apple iOS, Apple OS X, Microsoft Windows, and other platforms will be announced soon.
