Telecom Lead America: Trader Media Group (TMG) has
selected CSG Singleview for its enterprise billing needs, covering its Web and
mobile businesses including its online classifieds brand, AutoTrader.
TMG selected CSG as the company has outgrown its existing
customer and revenue management processes.
TMG’s 2011 revenues were up seven percent to GBP 261.6
million, earned principally through the sale of classified trade advertising
with the website averaging 380,000 vehicles per month.
CSG Singleview, a real-time, convergent customer
management, charging and billing solution, will support TMG’s growth. It will
be able to design and launch new product and pricing models swiftly, allowing
it to differentiate itself from competitors. The new system will drive improved
levels of automation throughout the order to cash cycle.
Steve Holland, director of finance –
Projects/Procurement, at Trader Media Group, said the company needs to ensure
that it has financial management processes in place that meet the current and
future needs of the business and of our customers.
CSG Singleview is a flexible solution for pricing,
billing and reporting needs supporting TMG’s growth plans and dynamic business
environment, while also enhancing the service to corporate customers.
CSG Singleview will enable TMG to invoice large numbers
of both single and multiple activity billing events automatically, reliably and
easily, whilst also helping the company to better service the accounts of large
corporate customers. These may require consolidated billing for example, and
often have complex financial hierarchies; each with different needs.
John Rainger, vice president Europe, Middle East and
Africa at CSG International, said CSG Singleview is designed to support change,
offering businesses a competitive advantage by making it easier for them to
design, deliver, and bill for the new products and services their customers
want, and accelerate time to revenue.