Telecom Lead America: WorldNet Telecommunications, a
Puerto Rican Communications Service Providers (CSPs), has selected CHR
Solutions’ Omnia360 for its back office BSS/OSS system.
Powered by Microsoft Dynamics CRM, Omnia360 has intuitive
sales automation capabilities that help shorten sales cycles and streamline
sales activities with its lead-to-cash capabilities.
Running on SQL Server 2008, Omnia360 is providing
WorldNet with a single solution that enables increased back office efficiencies
and improved customer interaction.
David Bogaty, president and CEO at WorldNet
Telecommunications said that Omnia360 will empower a great experience for
customers while providing the company with an end-to-end solution that
streamlines business, leading to savings on capital and operational costs.
CHR Solutions claims that Omnia360 exceeds traditional
billing and relationship management with a complete -out-of-the-box’,
pre-integrated customer relationship management and billing solution.
Omnia360 is available as a fully-hosted cloud-based solution
and managed service or on-site license subscription.
Omnia360 empowers CSPs with a client-centric model
for service differentiation and rapid deployment of new services, especially
within the Enterprise space.
Furthermore, Omnia360 allows bundled services across all
access types including wireless, wireline, cable and broadband.
Marc Hayden, vice president of sales and marketing, CHR
Solutions said that WorldNet can streamline their back-office operations with
Omnia360 to manage expenses and become more agile in delivering services.
The solution provides features including product catalog
management for seamless assignment and provisioning of new IP-based services,
rating, billing and invoicing for enterprise accounts, sales force automation,
marketing and customer service.
