NTT Communications to acquire 50.1% stake in a DTSI company

Telecom Lead Asia:  NTT Communications, a provider
of ICT services, has entered into an agreement with the Diversified Technology
Solutions International (DTSI) Group.

Under the agreement, NTT Com will acquire a 50.1 percent
stake in Freedom Resources Holdings Corporation, the holding company of
the DTSI Group. Through the tie-up, NTT Com aims to fortify its contact center
capabilities in the Philippines by creating operational synergies with DTSI
Group, including by leveraging their respective customer bases.

 

DTSI Group provides services for IT-BPO operators and
builds systems for the same. The company’s services accounts for 60 percent of
all seats in contact centers currently operating in the Philippines.

 

BPO sales revenues in the Philippines increased 24
percent from the year earlier to US$11 billion 2011, accounting for 5 percent
of the nation’s GDP.

 

The contact center industry was particularly vibrant,
generating revenues of $7.4 billion, the highest revenue of any country in the
world, surpassing even India. The Philippines is also becoming a center for
global shared services in the banking, insurance, energy, engineering, and
other industries.

 

Anthem, a DTSI Group company, is forecasting high growth
for its business of building and leasing contact center platforms to companies
looking to start up IT-BPO businesses in the Philippines.

 

NTT Communications unveils new Data Centers in Singapore and
Malaysia

 

Recently, NTT Communications unveiled its Singapore
Serangoon Data Center and Malaysia Cyberjaya 3 Data Center.

 

Both these facilities are NTT Com’s first
self-designed-and-built data centers outside Japan. These data centers are
the company’s fourth such facility in Singapore and the third
in Malaysia.

 

Global companies have been increasingly attracted to the
Philippines’ abundance of fluent English speakers and incentives offered by the
government.

 

editor@telecomlead.com

 

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