NCR Corporation announced that it was ranked the global
market share leader in retail industry product support for 2010 based on
product support revenue by analyst firm Gartner.
The analyst firm also reported that NCR ranks third
worldwide in financial services product support revenue, and tenth worldwide
across all vertical markets in hardware maintenance and support revenue for the
same period.
Some of the largest brands in the world rely on NCR as
their support partner, trusting that their customer-facing technologies provide
a successful interaction to consumers, every time,” said Chris Askew, senior
vice president, NCR Services.
We believe this recent recognition is another
demonstration of NCR’s execution of its software-driven, hardware-enabled and
services-led corporate strategy and reflects the global dedication of NCR
Services employees and their commitment to our customers,” Askew added.
A primary differentiator of NCR‘s
Services organization is its ability to provide customers with total premise
services, which refers to NCR’s ability to service almost every aspect of the store, branch or IT
infrastructure. NCR functions as a single point of responsibility to help
enhance system availability, reduce IT complexity and consolidate support
functions with a range of professional and managed services for products from
NCR and other vendors.
NCR also recently announced that it has achieved its
highest ranking to date in the 2011 Global Outsourcing
100 rankings, number 8 overall, as established by the International
Association of Outsourcing Professionals (IAOP) IAOP
is the global, standard-setting organization and advocate for the
outsourcing profession.
By TelecomLead.com Team
editor@telecomlead.com
