Telecom Lead Africa: MTN Uganda has selected JDSU’s ariesoGEO platform and GEOperformance application to improve network quality and customer experience.
JDSU’s ariesoGEO solution will support MTN Uganda’s GSM and UMTS networks.
The solution will also support LTE network that was launched on April 25, 2013.
JDSU’s ariesoGEO uses location intelligence to transform RAN planning and performance engineering. This increases operational efficiency and improves network performance, enhancing the customer experience.
“The continuous capital expenditure (Capex) investment by MTN is aimed at ensuring consistent and reliable network quality for all existing customers and also to enable many more new customers to enjoy the best of what mobile technology has to offer,” said Rami Farah, CTO of MTN Uganda.
ariesoGEO will enable MTN to take proactive approach to customer service, helping us react quickly to issues, while improving the quality of the overall network.
Arieso solutions locate, store and analyze data from billions of mobile connection events, giving operators a rich source of intelligence to help boost network performance and enrich user experience.
This intelligence transforms the effectiveness of network performance engineering; enables customer-centric self-optimizing networks; creates true understanding of customer experience, and enables monetization of unique insights.
Arieso carrier clients include mobile operator groups such as América Móvil, AT&T, MTN, Telefónica and Vodafone, and leading equipment vendors including Alcatel Lucent and NSN.
