MATRIXX Software and Vlocity today announced the launch of Go Digital, a cloud solution targeting telecom network operators and digital service providers (DSPs).
The MATRIXX-Vlocity solution will assist telecoms to offer a differentiated customer experience and grow revenue from video and music streaming, roaming passes, lifestyle applications and more.
Go Digital is based on the Salesforce platform and combines Vlocity Communications Industry Cloud apps and the MATRIXX Digital Commerce platform.
Go Digital communications allow customers to try, buy and manage digital services such as video and music streaming, track their usage in real-time, receive smart alerts which allow one-click purchasing of top-ups, share selected balances with friends, add roaming passes on-the-fly and consume services in bite size chunks to better match their needs.
Go Digital includes a virtual “control center” allowing the customer to manage all of their digital services. Service providers deploying Go Digital can offer an one-click customer experience, with multiple payment options for additional mobile services.
“MATRIXX and Vlocity developed a new solution to meet the aggressive go-to-market strategies of telecoms addressing digital disruption head on,” said Dave Labuda, founder, CEO and CTO, MATRIXX Software.
