Convergys announced its association with G-Net Integrated
Services Company, a provider of telecom services in China to more than 40
countries worldwide.
Convergys Corporation, a global provider of relationship
management, announced that it will implement a single convergent billing
platform comprised of Rating and Billing Manager and Customer Service Manager
for G-Net. Convergys expects the implementation to be complete in the fourth
quarter of this year.
G-Net grew rapidly to become a leading Asia Pacific
provider of data, video, audio, and convergent teleconference services to enterprise clients around the world, including 300 of the Fortune 500
companies.
In Convergys, G-Net
found an established supplier to implement a flexible, comprehensive, and
highly scalable BSS solution that will enable G-Net to maintain and grow its
enterprise telecommunications business.
G-Net is committed to providing its subscribers with
reliable, easy-to-use customer-centric services that help them solve problems,
meet demand for higher capacity, and create value,” said Gavin Chen, CEO,
G-Net. Convergys is similarly committed and its solutions can help us achieve
our vision and continue to grow the company.”
Convergys fully supports G-Net’s customer-oriented
approach and our Smart Revenue Solutions will help G-Net drive an enhanced
client experience, while also providing the built-in flexibility to launch new
and innovative services without disruption,” said Raj Thangiah, vice president
and general manager, Asia Pacific, Convergys.
By TelecomLead.com Team
editor@telecomlead.com
