Astea International, a provider of service lifecycle
management and mobility solutions, announced it will now offer SOTI’s
MobiControl Mobile Device Management (MDM) software as a component of their
Astea Alliance Mobility Solution Suite.
SOTI MobiControl allows companies to manage, support and
secure their mobile field force regardless of the devices used in the field.
“The demand for mobile field service solutions is on
the rise. Simultaneously, the number of mobile devices entering the market is
also increasing at a rapid pace. As these factors increase so does the need for
organizations to protect their mission critical data,” said Zack Bergreen,
CEO of Astea International.
“With this joint solution our customers will be able
to eliminate the complexities associated with managing and deploying various
types of mobile devices as well as ensuring that both corporate and
employee-owned devices are secure,” Bergreen added.
SOTI MobiControl enables control, access and security
operations remotely of mobile devices, saving companies time, labor and money.
Mobile administrators can locate, gather and track information and lockdown GPS
enabled devices, enable security protocols and restrict applications from
running on devices. The system effortlessly tracks hardware and software assets.
In July, Astea announced Alliance Mobile Universal
that leverages the latest HTML5 technology to deliver a sleek and innovative
user interface while still providing the ability for mobile workers to continue
working whether they are in or out of wireless coverage.
With the ability to operate with the latest devices in
the market including Android smartphones and tablets, iPhones, and iPad2,
organizations can choose the device that works best for their environment and
still be able to leverage the most powerful mobile solution designed
specifically for the way field technicians work.
Now with Astea’s new partnership with SOTI, organizations
can optimize operations and minimize user downtime. SOTI MobiControl uses
diagnostic and imaging tools to identify problems with devices in the field. By
using this function, mobile administrators can immediately troubleshoot
devices, saving time, labor and frustration.
“With the increasing adoption rate of both corporate
and employee-owned devices around the world, field service organizations are
looking for more secure, safe, and reliable management of their mission
critical data. The SOTI-Astea partnership comes at the right time, by offering organizations
the assurance that their sensitive corporate data and assets are protected
while business security compliance is enforced and adhered to,” said Carl
Rodrigues, president, SOTI.
With Astea Alliance, companies can introduce one module
at a time or deploy a seamless information backbone across the entire service
lifecycle continuum, thereby eliminating the patchwork of disparate systems
that can hamper a company’s ability to provide best-in-class service.
Recently, Astea International has introduced
a new version of the industry’s most robust mobile solution, Alliance Mobile
Universal, for service organizations.
This new addition to Astea’s
Alliance Mobility Suite leverages the latest HTML5 technology to deliver a
sleek and innovative user interface while still providing the ability for
mobile workers to continue working whether they are in or out of wireless
coverage.
By Telecomlead.com Team
editor@telecomlead.com
