Bharti Airtel broadband services experienced a mega outage on Friday impacting students and workers across the country, including Delhi and Mumbai.
The second largest telecom operator said in a news statement that the disruption in broadband services was caused by a technical glitch.
“Our internet services were disrupted for appx 5 minutes today morning due to a technical glitch. This was immediately tackled, and the network was fully normalized within the next 10 minutes. We deeply regret the inconvenience caused to our customers,” Bharti Airtel spokesperson said in a news statement.
Our internet services were briefly disrupted this morning due to a technical glitch. The services have been fully restored,” a company spokesperson said.
On the Internet outage detector platform Downdetector, the map showed widespread outages across the country, including Metros, that started at around 11 a.m.
While 50 percent users reported facing total blackout, 34 percent had problems with mobile Internet and 16 per cent had no signal, according to Downdetector.
“Airtel Fiber is down, along with their app and website. #AirtelDown,” posted one user on Twitter.
The users faced major issues with the Airtel network in most parts of the country on Airtel Wifi as well as with Xstream Fiber and broadband services.
Bharti Airtel’s net profit fell 2.8 percent during Q3FY22 to Rs 830 crore on a year-on-year basis. The total revenues during Q3FY22 grew 12.6 percent to Rs 29,867 crore, as against Rs 26,518 crore in the same quarter last fiscal.
