Tektronix Communications, a provider of communications test and Network Intelligence solutions, announced the selection of its Iris suite of products by Avea, Turkey’s fastest growing 1800 GSM provider with nearly 12 million subscribers.
The Iris suite of products will provide Avea with greater insight and visibility into how their network and services are performing, ultimately enabling Avea to provide a better end user experience for their customers.
“To handle the rapid growth in data traffic following the launch of their 3G network, Avea required a turnkey solution as well as a partnership that would enable market readiness,” said Mark
Driedger, vice president, Network Management, Tektronix Communications.
“Our Iris suite of products provides Avea a real-time view of end-to-end network and service performance for data services, which facilitates faster resolution of customer-impacting issues,”
Driedger added.
Tektronix Communications’ Iris suite of products will allow Avea to monitor their entire mobile network end-to-end to detect any capacity bottlenecks, characterize the traffic and enable faster
resolution of network and service issues before they impact customer experience. Despite the challenges brought forth through the surge in mobile data traffic, these products will enable Avea to better understand how their network resources are being utilized through the use of real-time and historical statistics and pre-defined KPIs.
“We initially selected Tektronix Communications’ because of the strength of their Iris suite offering and it’s ability to collect and correlate data and turn that data into actionable information to
better manage our networks, services and customers more efficiently and profitably,” said Cemal Baki, senior network director, Avea.
Avea has installed the turnkey solution which includes IrisView, the Iris analyzer toolset and the Iris Performance Intelligence solution in Istanbul, Izmir and Ankara to monitor data service traffic across
their network. With Tektronix Communications’ solution, Avea should be able to leverage their investment to process raw data collected from their network to generate an enhanced CDR that can be used by customer experience management (CEM) systems and third party OSS/BSS applications now and into the future.
By Telecomlead.com Team
editor@telecomlead.com
