Proximus Group reported revenue of EUR 1,636 million in the first quarter of 2025, marking a 1.5 percent increase on a pro-forma basis and an 8.8 percent rise on a reported basis, driven by growth in both domestic and global operations.

Proximus Global revenue increased by 2.7 percent (2.4 percent at constant currency) to EUR 436 million, while its Direct margin rose by 4.1 percent to EUR 124 million. A 2.4 percent cost reduction contributed to a 15.3 percent increase in EBITDA to EUR 51 million.
Domestic revenue rose by 1.2 percent to EUR 1,216 million, driven by Residential and Business units, with a 3.1 percent increase in Customer Services revenue and a 13.3 percent rise in Business Products revenue, despite declines in legacy Voice and Data services.
Capex
The Group’s capital expenditures (Capex) totaled EUR 270 million, EUR 24 million lower than the previous year, primarily due to lower spending on 5G post-peak and a reduction in TV content contract renewals. However, fiber-related Capex rose, driven by the consolidation of Fiberklaar, accounting for 30 percent of total Capex. By the end of March 2025, fiber deployment reached 2.309 million premises, achieving 38 percent Fiber-to-the-Home (FttH) coverage and 43 percent including “fiber in the street.”
The Group’s EBITDA rose to EUR 481 million, up 2.8 percent year-on-year on a pro-forma basis and 6.0 percent on a reported basis. Domestic EBITDA grew by 1.5 percent to EUR 430 million, with higher Direct margin offsetting a 3.4 percent increase in operating expenses due to wage indexations, customer-related costs, and strategic transformation efforts, partially mitigated by ongoing cost efficiencies.
Subscribers
Proximus experienced varied performance in net additions and subscribers across different segments in Q1 2025 compared to Q1 2024.
In the Fiber segment, the number of homes passed decreased slightly from 92,000 to 85,000, but the total number of homes passed increased significantly by 25.5 percent to 2.309 million. Activated retail lines also saw a slight decline in net additions from 44,000 to 43,000, while the total activated retail lines grew by 37.7 percent to 607,000.
In residential customers, convergent customers declined in net additions from 22,000 to 10,000, yet the total convergent customer base increased by 4.6 percent to 1.183 million.
In the group’s subscriptions and SIM cards, the Internet segment added 5,000 new customers compared to 12,000 in the prior year, but the total customer base rose by 1.7 percent to 2.318 million. TV subscriptions continued to decline, with a net loss of 16,000 compared to 15,000 in 2024, resulting in a 2.7 percent decrease in the total base to 1.614 million.
Fixed Voice reported a net loss of 41,000 customers, a slight improvement from the 43,000 loss in 2024, but the total base still fell by 9.4 percent to 1.456 million. Mobile postpaid saw a decline in net additions, losing 7,000 customers in 2025 compared to a gain of 21,000 in 2024, though the total base increased by 1.9 percent to 5.088 million. M2M experienced a net loss of 23,000 compared to a gain of 26,000 in 2024, but the overall base grew by 1.6 percent to 4.341 million.
Prepaid customers continued to decline, with a net loss of 21,000 compared to 28,000 in 2024, leading to a 13 percent decrease in the total base to 452,000.
Proximus’ Domestic segment ended Q1 2025 with a net gain of 7,000 Mobile Postpaid cards in the Residential unit despite a competitive market but recorded a net loss of 15,000 in the Business unit due to high churn in the Medium Enterprise segment.
Fiber deployment reached 2.309 million premises, supporting a 5,000 increase in Internet subscribers, including 6,000 in Residential. The convergent customer base grew by 10,000 to 1.183 million, a 4.6 percent year-on-year rise, while active Fiber lines totaled 607,000 with 43,000 added in Q1. TV and Fixed Voice subscriptions continued to decline, with losses of 16,000 and 41,000, respectively.
TelecomLead.com News Desk