Mukesh Ambani, Chairman and Managing Director of Reliance Industries (RIL), has revealed how AI (artificial intelligence) is transforming Reliance Jio.
Jio achievements
Reliance Jio’s network carries nearly 8 percent of global mobile traffic, surpassing even major global operators, including those in developed markets.
Jio’s current data prices are one-fourth of the global average and just 10 percent of those in developed countries.
In eight years, Jio has grown to become the world’s largest mobile data company with 490 million users. Jio customer, on average, uses over 30 GB of data monthly, driving a 33 percent growth in data traffic over the past year.
Reliance Jio has nearly 30 million homes customers across digital broadband services and digital TV services.
Over a million small and medium businesses in India have used Jio. Jio is also used by over 80 percent of the top 5000 large enterprises in India.
Innovation
“Jio stands as a true deep-tech innovator. At the core of our success is our homegrown 5G stack, developed by Jio’s talented engineers. This end-to-end solution, tailored for India’s unique needs, has proven itself on a national scale,” Mukesh Ambani said at the annual general meeting of RIL.
Reliance Jio’s Operations Support Systems (OSS) and Business Support Systems (BSS) are made in India. These platforms are the backbone of Jio’s mobile network, ensuring top-tier service quality and efficiency.
Jio has over 350 patents in 5G and 6G technologies alone, securing Jio’s place at the forefront of global innovation.
Over 85 percent of the 5G radio cells operating in India belong to Jio.
Jio True 5G has also achieved the world’s fastest 5G adoption. In two years, over 130 million customers have used Jio True 5G.
As more users migrate to 5G, Jio’s 4G network’s capacity is opening up, positioning Jio to welcome over 200 million 2G users in India into the Jio 4G family.
Jio’s JioAirFiber, its 5G-based home broadband service, has added one million customers in the first six months. It acquired the next 1 million air fibre customers in 100 days. It aims at reaching 100 million.
Artificial Intelligence
Jio has augmented talent and capabilities, embracing the latest in Generative AI. Jio is embedding AI into all processes and offerings, creating end-to-end workflows with real-time, data-driven insights and automation.
“This is helping us deliver smarter, more responsive services, to both internal users and customers. To streamline AI adoption, Jio is developing a comprehensive suite of tools and platforms that span the entire AI lifecycle. We call this Jio Brain,” Mukesh Ambani said.
Jio Brain enables the number one telecom operator in India to accelerate AI adoption across Jio, driving faster decisions, more accurate predictions, and better understanding of customer needs.
“We are starting to use Jio Brain to drive a similar transformation across other Reliance operating companies, and to fast-track their AI journey as well,” Mukesh Ambani said.
Reliance plans to establish gigawatt-scale AI-ready data centres in Jamnagar, powered by Reliance’s green energy.
Jio users will receive up to 100 GB of free cloud storage, to securely store and access all their photos, videos, documents, all other digital content, and data. Jio will also have the most affordable prices in the market for those needing even higher storage.
Reliance Jio plans to launch Jio AI-Cloud Welcome offer starting Diwali this year, bringing an affordable solution where cloud data storage and data-powered AI services are available to everyone everywhere.
Jio Media
Media business achieved over ₹10,000 crore ($1.2 billion) of revenue. This represents an industry-leading growth of 49 percent.
Viacom18, the entertainment arm, has achieved revenue growth of 62 percent driven by the Sports segment.
The second season of IPL on JioCinema reached 62 crore Indians. That is a 38 percent increase over the previous season. Total viewership grew by 50 percent. This made it the most-watched livestream event in the world. This success continued during the Olympics.
JioCinema crossed 15 million paying subscribers.
Colors, its flagship Hindi channel, reached its highest market share in 12 years. It climbed to the Number 1 position last year.
News18 was India’s top TV network for election news. On June 4, the counting day, its reach was nearly 50 percent higher than the IPL final.
CNBC TV18 had an 82 percent viewership share on the Budget Day.
CNN News18 often outperforms all other channels combined. It has been No. 1 for over two years.
Moneycontrol has 70 million visitors. Its premium service, MC Pro, has over 850,000 paid subscribers. This makes it a Top-10 subscription site globally and the largest in India.
Firstpost’s subscriber base has more than doubled in the last 12 months. In July, Firstpost recorded 127 million video views.
