By Telecom Lead Team: Emotum, a connection manager
software provider, is launching its new Connection Manager software and
business model.
The offering, which has been adopted by DNA Finland Oy,
makes mobile connection management easier for service providers, giving a
customisable solution to complement deployment strategies.
The Connection Manager is feature rich, yet simple to use
for both users and operators and has been designed to provide a consistent user
experience across Windows and Mac operating systems. It is device, connection
and network agnostic, working seamlessly on 2G, 3G, 4G, Wi-Fi and Ethernet
networks.
Emotum’s new Connection Manager is the best software of
its kind on the market. With a painless installation process, the solution is
simple to operate, looks sleek and is user friendly. Combined with intelligent
business features, including trouble shooting and diagnostic capabilities, data
offloading, targeted messaging, intelligent link and software update
management, this solution further strengthens our aim of providing easy-to-use
and cost-effective mobile broadband solutions for consumers and enterprises,”
said Ville Partanen, product manager for Data Devices at DNA Finland Oy.
Extended functionality can be achieved with Emotum’s
Connection Centre, self-help software custom designed for service providers to
reduce the cost of customer support while increasing customer satisfaction. The
software integrates monitoring, diagnostics and repair tools within an
intuitive user interface to assist customers to perform common tasks, search
for answers to common questions and fix problems themselves without the reliance
on support calls.
Emotum has a global customer base in Australia, New
Zealand, Norway, Sweden, Denmark and Finland. This latest solution combines a
connection manager, a server management system and a customer service level
agreement providing all the essential tools required to effectively manage a
customer’s mobile and wireless broadband connections quickly and effectively.
We have created a software deployment, development and
update ecosystem that allows us to quickly and easily localise, install and
support new customers. Our business model makes the solution affordable and
scalable for all players in the industry, regardless of their size,” said Craig
Norman, Emotum’s Managing Director.
