CA Technologies announced it has acquired privately-held Torokina Networks, a provider of service assurance management solutions to 3G, 4G and Long Term Evolution (LTE) communications service providers (CSPs) worldwide.
The acquisition enables CA Technologies www.ca.com to expand the support of its service assurance portfolio for the advanced network devices and equipment leveraged by CSPs for their rapidly-growing mobile voice and data environments.
“With billions of dollars at stake, CSPs understand that meeting customer expectations is the top priority”, said Christopher Cook, general manager, Service Assurance, CA Technologies.
At the same time, they want to ensure optimal performance of their internal networks. Combining the technology and expertise from Torokina with our existing service assurance solutions, CA Technologies can now offer ‘one-stop shopping’ for CSPs to help them ensure optimized services and network availability to customers and internal users”, Cook added.
Torokina and CA Technologies have previously worked together with CSPs to solve these market requirements. A combined service assurance solution is available today based on the CA Infrastructure Management portfolio and the Torokina product. CA Technologies has also enhanced its deployment team with professional services team members from Torokina who bring significant experience and expertise in working with the complexities of the modern CSP customer environments.
The challenge with a majority of performance and fault management tools is that they are limited in their out-of-the-box capability and manage only part of the total network”, said Dilshan Perera, principal systems architect at TelstraClear, New Zealand, a customer of Torokina.
Using one solution to manage both customer-facing service networks and internal IT operations helps CSPs reduce cost and improve efficiency.
Increased consumer and business demand for mobile email, video, social networking and other data-intensive services are driving a new level of investment by CSPs in 3G/4G/LTE networks that often presents unique management challenges”, said Elisabeth Rainge, program director, Network Software, IDC.
The acquisition builds on CA Technologies service assurance strategy to address customer requirements in three key areas, application performance management (APM), infrastructure management (IM), and service operations management.
CSPs face a growing challenge to manage the new gear being added to meet the explosion in demand for mobile broadband services”, said Chris Gibbs, formerly the vice president of worldwide sales and operations at Torokina Networks, and now a vice president of solution sales for CA Technologies. Already a success with customers, the CA Technologies service assurance portfolio combined with the Torokina technology and professional services expertise provides the ability for CSPs to proactively manage end-to-end their investments in 3G/4G and LTE infrastructures while reducing the time to value”.
By TelecomLead.com Team
editor@telecomlead.com
