The most reliable mobile network? Rogers takes lead in Canada

Rogers Communications has been named Canada’s most reliable wireless network by Opensignal. The company leads in reliability and quality, also winning for 5G Upload Speed and 5G Video Experience.

Rogers mobile network performance in Canada 2024
Rogers mobile network performance in Canada 2024

Rogers has invested over $40 billion in networks over the past decade and plans to invest $4 billion this year. Its 5G network now covers more than 2,500 communities across Canada.

“We continually invest in Canada’s largest 5G network so Canadians can connect when and where they want,” Mark Kennedy, Chief Technology Officer of Rogers, said.

Opensignal, which collected data for Oct 01 – Dec 29, 2024, reports that Rogers leads in Consistent Quality and Reliability Experience in Canada. Rogers scored 88.7 percent in Consistent Quality, reflecting an improvement of over two percentage points. It also ranked highest in Reliability Experience with 709 points, surpassing Bell by more than 10 points.

Rogers continues to provide the fastest average download speeds in Canada, winning the Download Speed award with 198.1Mbps—nearly 40Mbps ahead of Bell and over 60Mbps ahead of Telus. Meanwhile, Bell retains the Upload Speed award with 109.9Mbps, over 20 percent faster than Telus and nearly double Rogers’ speed.

Rogers dominates the regional awards, winning 20 out of 28 either outright or jointly. Bell follows with eight wins. Rogers secures all four awards in Manitoba and ranks at least joint first in Saskatchewan. It also leads in Download Speed across all regions except Quebec.

Rogers leads in Consistent Quality across most provinces, winning outright in Alberta, British Columbia, Manitoba, and Saskatchewan, while sharing the top spot in the Atlantic Provinces and Ontario. Eastlink also performs well, jointly winning in the Atlantic Provinces with Bell and in Ontario, making it a leader in both regions where it operates.

Bell

Bell leads in Upload Speed, winning outright in the Atlantic Provinces, Ontario, and Quebec. It is the most awarded provider for Upload Speed, with Telus and Rogers each leading in two provinces. Bell users in Quebec experience the fastest regional average upload speed at 121Mbps.

Bell and Rogers now share the Video Experience award with nearly identical scores of 76.7-76.8 on a 100-point scale. This marks a shift from the previous report, where Rogers was the sole winner. Both providers fall into the “Very Good” category, meaning users can stream 1080p video with minimal loading times and stalling.

Rupert Bapty, Analyst at Opensignal, said Canada is committed to providing high-speed internet (50Mbps download, 10Mbps upload) to all citizens by 2030, focusing on rural connectivity through initiatives like the CAD$3.255 billion Universal Broadband Fund.

The CRTC is working to enhance competition by enabling wholesale access to major broadband networks and improving service availability in the Far North. Satellite broadband, including Starlink and Telesat’s LEO constellation, is seen as a key solution for remote areas. Despite Ontario canceling a Starlink contract due to U.S. tariffs, Canada continues investing in non-terrestrial networks to expand internet access, Opensignal said.

Baburajan Kizhakedath

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