T-Mobile brings Enhanced Voice Services to bolster customer experience

T-Mobile Czech Republic
American telecom network operator T-Mobile US today announced Enhanced Voice Services (EVS) to bolster customer experience.

EVS improves voice call in areas where signal is weak. You can reduce dropped call on T-Mobile’s LTE network as well.

EVS provides higher-fidelity calls than the HD Voice. EVS, a patent-pending technology owned by T-Mobile, does this with a broader audio frequency range, which translates to richer, more realistic-sounding voice audio, said T-Mobile.

EVS delivers better voice quality whether you’re on Wi-Fi or the T-Mobile LTE network.

LG G5, Samsung Galaxy S7 and Samsung S7 edge are EVS compatible phones. There will be more EVS compatible phones on T-Mobile network during the current year.

“Our shift to IP-powered voice and data services has led to a steady drumbeat of ground-breaking calling innovations from Wi-Fi Calling to Video Calling built right into your phone’s native dialer,” said Neville Ray, chief technology officer at T-Mobile US in a blog post.

The company said VoLTE calls already go through faster (twice as fast as other calls), and while on VoLTE, customers can enjoy fast LTE data while they’re on a call. Customers on the old carriers’ CDMA networks still can’t do that. 27 million T-Mobile customers on 40 models of VoLTE-enabled phones are making over 300 million calls a day — over half of all calls on T-Mobile’s network.

editor@telecomlead.com

Latest

More like this
Related

Telia accelerates renewable energy drive with solar-powered mobile network

Telia is strengthening its commitment to sustainability by embedding...

Pilar Lopez to join Vodafone as Chief Financial Officer from 2025 December

Vodafone Group has announced the appointment of Pilar Lopez...

Optus faces $100 mn penalty for unconscionable sales to vulnerable consumers

Optus Mobile, Australia’s second-largest telecommunications provider, has admitted to...

Who’s Stijn Bijnens, the new CEO of Proximus Group?

Proximus Group has named Stijn Bijnens as its new...