Slovak
Telekom, Slovakia’s largest multimedia operator, a member of the multinational
Deutsche Telekom Group, has assigned Ericsson to provide managed services
delivering fixed network operations center support as well as field operations
and maintenance.
As
a result of this fixed-line managed-services contract – the first for Ericsson
in the Slovak Republic – 100 Slovak Telekom employees will be transferred to
Ericsson effective October 1, boosting Ericsson‘s existing
managed-services experience with valuable competence.
“Through
our employees in Slovakia joining Ericsson’s global group of 50,000 service
professionals working in 180 countries, we as a company will gain valuable
competences and capabilities to develop our business and deliver a superior
experience for our customers. We see this contract as the next step in the
long-term partnership between Slovak Telekom and Ericsson,” said Ruediger
J. Schulz, chief operating officer Network and IT, Slovak Telekom.
“The
managed-services business is one of the fastest-growing segments of the market
because operators realize the benefit of fully concentrating on their customer
sales and marketing activities, rather than on running the technology. This
contract enables us to grow our business in Slovakia by acquiring the skills
and expertise of Slovak Telekom’s staff,” said Marian Bezak, president of
Ericsson in Slovakia.
Ericsson
is currently providing support for networks with more than 2 billion
subscribers and managing networks that together serve over 800 million
subscribers worldwide. Over the years, Ericsson has invested USD 1 billion in
tools, methods and processes enabling customers to keep costs in line while
providing the best experience possible for employees and users.
Ericsson
will operate Slovak Telekom’s legacy network, run field operations from
locations throughout Slovakia and provide reactive and proactive network
maintenance
By
Telecomlead.com Team
editor@telecomlead.com
