Telecom network operator Bharti Airtel on Sunday announced that it has rolled out more than 20,000 units of Aadhaar based e-KYC solutions across India.
The Aadhaar based e-KYC solution enables activation of Airtel mobile SIMs, enhancing customer convenience and in-store experience. The secured digital verification eliminates paperwork and benefits the environment, said Airtel.
Over 50,000 customers, including those in rural India, are being on-boarded daily by Airtel using this digital solution. The mobile service provider expects the number of customers getting digitally on-boarded using Aadhaar based e-KYC to grow multifold as it ramps up the roll out of devices.
In the first phase of deployment, Airtel has plans to have the solution in over 500,000 retail outlets, including those in rural pockets, over the next few months.
Aadhaar based e-KYC has significantly enhanced the customer experience by enabling faster and paperless onboarding process and we have received very positive response from the customers and channel partners.
“We plan to deploy this solution in majority of our general trade stores, including those in rural pockets. We believe, this initiative is a great case study for Government’s Digital India vision,” said Ajai Puri, director – Operations (India & South Asia), Bharti Airtel.
Under the Aadhaar based verification process, customers purchasing a new Airtel prepaid / postpaid mobile connection need to submit / verify their Biometrics (iris scan / fingerprints) at the Point of Sale. The details will be instantly matched with the UIDAI database and following the validation, the connection will be activated instantly in the name of the customer.
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