Amdocs, a provider of customer experience systems,
announced that TIM Brasil, the second largest mobile service provider in
Brazil, has gone into live production with the first phase of its
“B/OSS” transformation project.
Last February Amdocs announced its selection as the
primary provider of a solution bridging business support systems (BSS) and
operational support systems (OSS) to unify customer ordering, provisioning
processes and activation across multiple channels and lines of business.
This deployment marks the first step in TIM’s
consolidation of two separate networks following its acquisition of Intelig in
2009. Phase one of this OSS transformation uses Amdocs Resource Manager
and Amdocs Resource Planner to establish a single inventory and planning system
for TIM’s wireless backhaul network, providing an end-to-end view of all
network resources and their real-time utilization levels.
Having this highly accurate view of all network resources
will reduce TIM’s costs for interconnections and leased lines, as well as
optimize its network investment by ensuring it adds new resources only as
required.
Additional products from Amdocs’ Customer Experience
Systems (CES) 8 suite will be deployed at TIM including Amdocs Ordering and
Amdocs Enterprise Product Catalog. This will provide a centralized
product information repository across TIM Brasil’s nationwide network.
“We’re very pleased with the results of this first
phase of our OSS transformation and the smoothness of its implementation,”
said Marco DiCostanzo, network director for TIM Brasil.
“We’re already realizing greater efficiencies by
having an accurate, real-time picture of our network – and we’re still in the
project’s early stages,” DiCostanzo added.
“TIM Brasil is a perfect example of a
forward-thinking service provider that is not only consolidating its separate
networks, but transforming its business by simultaneously delivering exciting
new services more quickly, delighting their customers, and improving operating
cost efficiencies,” said Patrick McGrory, divisional president for CALA at
Amdocs.
Amdocs recently announced that it has completed
the acquisition of Bridgewater Systems Corporation, a publicly held provider of
policy management and network control solutions.
Amdocs acquired 25,178,827 common shares of Bridgewater
(representing 100 percent of Bridgewater’s outstanding common shares) for
CAD$8.20 per share in cash, through a wholly owned, indirect subsidiary of
Amdocs.
By Telecomlead.com Team
editor@telecomlead.com
