Hampton Products, a global enterprise that specializes in
residential hardware, lighting and travel security products, has completed the
deployment of Microsoft Lync and Exchange UM for global corporate
communications and collaboration services to employees and partners.
With the help of Integrated Access Solutions’ (IAS)
senior consulting group, the business managers at Hampton decided to transition
all corporate communications and messaging functions to Microsoft
Lync and Exchange 2010.
IAS designed a comprehensive solution utilizing
AudioCodes gateways and Lync Optimized endpoints provided by Plantronics, Jabra
and Polycom. For real time system monitoring and proactive help desk support,
IAS deployed Kontinuum, a monitoring and management platform by Servera that is
specific to Lync and the network infrastructure that it depends on.
Working with Hampton was an excellent experience.
This was truly a collaborative effort for both teams that worked closely
to create a global communications and collaboration vision for their
enterprise,” said IAS Senior Consulting team led by David Langlois and Don
Vander Wal.
Now, regardless of location or device all Hampton users
are at the center of their communications experience. With rich presence
and real time status, users now choose how they wish to communicate with fellow
employees, vendors and even partners like IAS by a single click to launch an
instant message session, a voice call, a video call or a web collaboration
session. The Microsoft solution
is powerful and a game changer for enterprise communications and collaboration.
“The guys at IAS were great to work with and adopted
our style of work. They partnered with us and taught us what to do rather than
to just do it for us,” said Brian Millsap, vice president and CIO. Our
CEO emailed me from China. He and much of our marketing and engineering staff
are there often.”
Integrated Access Solutions is one of the consultants
that actually understands our needs and can actually fit and deliver based from
that.” Said Howard Shen, IT manager for Hampton.
By TelecomLead.com Team
editor@telecomlead.com
