HCL Technologies (HCL), global IT services providers,
announced that it has signed a strategic 5-year, Application Support
Transformation deal with Deutsche Bank’s Capital Markets arm.
The multi-million dollar deal heralds a perfect beginning
to celebrations marking a decade of the HCL’s relationship with Deutsche Bank.
The service factory delivery model implemented by HCL is
expected to significantly enhance productivity, driven by transparent Service
Level Agreements (SLAs) and performance metrics, and comes as Deutsche Bank
endeavors to move away from a traditional applications support model to a set
of unique process driven services governed by global standards like Information
Technology Infrastructure Library (ITIL) and LEAN.
The transformational programme, which will result in
significant vendor consolidation, involves the management of key banking
applications that are the backbone to the Deutsche Bank’s critical businesses.
As HCL Technologies enters its tenth year of strategic
relationship with Deutsche Bank, our engagement has evolved and matured into
one of unshakeable trust. This deal is one of the significant milestones in the
strategic roadmap that has been charted by the company and we are delighted to
continue along this journey with Deutsche Bank,” said Parag Samarth, executive
vice president, Strategic Accounts, HCL Technologies.
Leading global banks are looking for ways to improve
their application product management, in order to increase efficiency and
enhance productivity. As part of this development, key processes have to be
transformed throughout the organization and hence the choice of partner becomes
crucial. The Bank’s association with HCL displays its belief in the delivery,
skills and competitiveness of the latter,” said Anshuman Jaswal, senior analyst
at Celent.
HCL Technologies recently announced its strategic
partnership
with Basware, a leading provider of purchase-to-pay solutions.
HCL will leverage Basware’s industry leading Invoice
Automation, Travel & Expense, Procurement and Connectivity solutions to
deliver customers with process enhancements and increased cost reductions.
By Telecomlead.com Team
editor@telecomlead.com
