Avaya announced new product releases, customers and innovations in the small and medium business market.

These announcements include the new version of Avaya’s communications solution for this market — Avaya IP Office 7.0 — which drives improved savings, user experiences, and collaboration for a new generation of entrepreneurs, early-stage companies, and mid-size firms.

The company also unveiled customer and partner support for Avaya IP Office 7.0  including two new 7.0 customers: Carlo’s Bakery, home to owner and television personality Buddy Valastro, and top music booking firm The Agency Group.

Additionally, Avaya announced that several service provider partners including Bell Canada and Verizon will offer Avaya IP Office 7.0 to their small and medium business customers.

Avaya  IP Office 7.0 completes the integration of Nortel Enterprise Solutions (NES) IP and digital phones into the IP Office platform. This integration now enables approximately 14 million NES users to gain Avaya IP Office’s collaboration capabilities, and can drive 40 to 60 percent in savings for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office.

This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer a business’ existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without interruption.

As the economy shifts into a higher gear, today’s small and medium businesses need the best tools available to collaborate and compete effectively. Avaya IP Office 7.0 represents the pinnacle of advanced communications in this market, providing vast unified communications capabilities with a focus on simplicity and savings,” said Isabelle Guis, general manager, Avaya Small and Medium Enterprise Division.

Avaya IP Office 7.0 also delivers an expanded portfolio of devices for multimedia collaboration, including sophisticated new color touchscreen desktop phones that let users scroll through contacts or manage visual voicemail at the touch of a finger.

New conference room phones offer patented wide-band audio, call recording via SD card, and fast USB connectivity to a laptop for temporary set-ups. These are part of a portfolio that offers a range of advanced communications, such as HD videoconferencing via desktop PC with no added equipment required.

Avaya also shared its vision for a hybrid cloud approach to small and medium communications, which places Avaya IP Office on premise, while enabling select applications to be hosted ‘in the cloud’ on a partner network. This capability will allow more flexible use and faster deployments of Avaya’s latest collaboration applications.

By TelecomLead.com Team
editor@telecomlead.com