Tata Consultancy Services (TCS) announced that Deutsche Bank selected the company as a
strategic partner for their Production Management Transformation Initiative,
within their Capital Markets Business Unit.
To achieve this
transformation, TCS will deliver a global application service desk, service
operations and all other ITIL (IT Infrastructure Library) services to the bank
at locations across seven countries – USA, UK, Germany, Hungary,
Philippines, Singapore and India. TCS will partner with Deutsche Bank to transform to an ITIL aligned
model, aimed at significantly improving service delivery through this framework
of best practices. The team will leverage the concept of LEAN to
eliminate non-value added activities and provide cost efficiencies to the bank.
Our extensive experience in IT transformation initiatives,
industry leading domain capabilities in financial services and long term
partnership approach allows us to offer superior value to Deutsche Bank as they
look to leverage their strong market position. We are committed to the success
of this transformation initiative and will bring our very best capabilities to
the engagement,” said Ramanamurthy Magapu, Banking Industry Solutions Unit head
at Tata Consultancy Services.
By Telecomlead.com Team
editor@telecomlead.com