TELUS Q3 2025 Results: Stable Revenues, Strong Subscriber Growth, and Focused Investment Strategy

TELUS Corporation reported revenues of $5.1 billion for the third quarter of 2025, flat compared to the same period last year.

telus-retail-shop-canada

Service revenues of TELUS grew 2 percent, supported by growth in health services, mobile and broadband subscriptions, and higher internet revenue per customer, partially offset by lower mobile ARPU and declines in legacy voice and TV services.

Revenue and Profit

Consolidated revenue: $5.1 billion, flat year-over-year

Service revenue: up 2 percent

Net income: $431 million, up 68 percent, driven by debt repurchase gains

Adjusted net income: $370 million, down 10 percent

Adjusted EBITDA: $1.9 billion, up 1 percent

ARPU and Financial Trends

TELUS reported lower mobile phone ARPU, reflecting competitive pressures and changes in customer preferences. However, internet ARPU increased by 6 percent, contributing to 4 percent growth in consumer data revenues. TELUS Health and TELUS Digital continued to deliver strong growth and margin expansion, helping offset softness in mobile equipment revenue.

Subscribers

TELUS added 288,000 net customer additions in Q3 2025, including:

82,000 mobile phone adds

40,000 internet adds

169,000 connected device adds

Total TTech subscriber base rose 5 percent year-over-year to 20.8 million:

Mobile phone subscribers: 10.3 million (up 2 percent)

Connected devices: 4.2 million (up 18 percent)

Internet customers: 2.8 million (up 2 percent)

TV customers: over 1.4 million (up 5 percent)

Security and automation: over 1.1 million (up 4 percent)

Residential voice: 986,000 (down 5 percent)

Postpaid mobile phone churn remained industry-best at 0.91 percent.

Capital Expenditure and Network Expansion

Total capital expenditures declined 2 percent to $652 million, reflecting a planned slowdown in fiber and wireless network builds.

TTech capex: $534 million, down $35 million

Health capex: up $3 million, focused on clinic expansion

Digital capex: up $12 million, mainly for projects in Asia-Pacific and Europe

TELUS’ 5G network now covers 32.9 million Canadians, reaching over 89 percent of the population.

Strategy and Outlook

TELUS continues to focus on profitable customer growth, cost efficiency, and digital transformation. The company completed the acquisition of the remaining non-controlling interest in TELUS Digital, fully integrating AI and SaaS innovation into its core operations, expected to deliver $150 million in annual cash synergies.

TELUS reaffirmed its 2025 guidance for Adjusted EBITDA, capex, and free cash flow, and raised its quarterly dividend to $0.4184, up 4 percent year-over-year, reflecting strong cash generation and commitment to shareholder returns.

Baburajan Kizhakedath

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