Verizon Communications has decided to increase the minimum wage of its new and existing customer service, retail and inside sales employees to $20 an hour amid a tight labor market and rising inflation.
Verizon also said it would offer a sign-on bonus for retail specialist and assistant manager positions in some regions around the United States.
“These changes are the direct result of employee feedback and will help us remain an attractive employer in this competitive environment,” said Krista Bourne, chief operating officer at Verizon Consumer Group.