Tag: Verizon
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Verizon enhances customer service with AI-powered support tools
Telecom operator Verizon is enhancing customer service for over 115 million wireless connections using the Customer Engagement Suite, which includes AI-powered, human-assisted agents.
These tools...
Verizon intros new customer plan with more value and predictability
Verizon has announced a three-year price lock guarantee on myPlan and myHome, a free phone with any myPlan trade-in, and a complimentary home router.
Verizon,...
Verizon, AT&T, T-Mobile face soft wireless subscriber growth
Verizon, AT&T, and T-Mobile are set to face soft wireless subscriber growth in 2025 indicating there will be a pressure on revenue and profit.
Verizon...
How Verizon achieved energy savings from Samsung’s AI systems
Verizon has revealed the benefits from the deployment of RAN Intelligent Controller (RIC) functionality in its network in association with Samsung and Qualcomm.
Verizon, which...
What’s Verizon AI strategy and fiber focus?
Hans Erik Vestberg, Chairman and Chief Executive Officer of Verizon, has revealed the company’s AI strategy and focus on fiber.
Verizon is planning capital expenditure...
