Tag: Ofcom
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Ofcom sets stricter rules for reporting network incidents
Telecom regulator Ofcom has lowered the thresholds for when Operators of Essential Services (OES) should inform the regulator of incidents, which should result in more cases...
Ofcom’s seventh annual comparing customer service report
Ofcom’s seventh annual comparing customer service report paints a mixed picture of how providers performed in 2022.
The report reveals that people were more likely to be...
Ofcom allows BT to offer discount in wholesale fibre pricing
Ofcom, Britain’s telecoms regulator, said it would allow BT to offer new discounted wholesale fibre pricing to broadband providers as it did not consider the...
BT, Virgin Mobile and O2 were the most complained-about mobile operators
Telecom regulator Ofcom has released a report on complaints it received about leading landline, mobile, broadband and pay-TV providers in the UK, during October-December...
Ofcom’s One Touch Switch standard failed to take off
Ofcom will investigate the reasons for the failed implementation of Ofcom’s One Touch Switch standard, which was designed to make switching broadband easier and quicker.
Ofcom...
