Wipro Technologies announced that it implemented the new generation Aircraft
Parts and Material Management System for All Nippon Airways (ANA).
Wipro
has completed the first phase of the IT project to overhaul ANA’s legacy
Aircraft Parts and Material Management System. ANA is the eighth largest
airline in the world by revenues and the largest domestic carrier in Japan by
passenger numbers.
In 2009, ANA had embarked on transforming its legacy material management system
to support its new fleet as well its expansion into Tokyo’s Haneda International
Airport. Wipro won the mandate to manage the program which is a key critical
element of ANA’s expansion plans.
The first phase of the project to overhaul ANA’s legacy Aircraft Parts and
Material Management System involved the addition of several new features and
critical enhancements to ANA’s Engineering and Purchase functions such as
Engineering Order (EO), Service Bulletin (SB) and Airworthiness Directive.
This phase aims at strengthening ANA’s regulatory compliance and Quality
Control processes, improve the prediction of spare parts demand and help
optimize the inventory stock. The improved material management system will
enable ANA to proactively manage the parts life cycle.
We have had a very successful partnership with Wipro. The successful
implementation of this program has set a benchmark for the future way of doing
business,” said Keisuke Okada, EVP Information Technology Services, ANA.
The implementation involved the synchronized orchestration of teams drawn from
different multiple service lines across Wipro and distributed geographies and
the integration of services of multiple vendors in ensuring a seamless customer
experience and predictable delivery.
Our partnership with ANA underscores our ability to deliver transformational
and robust business solutions. I am confident that we can take this partnership
to greater heights and help ANA’s stated goal of expansion and customer
satisfaction, operational efficiency and innovation through customer-centric
and efficient IT solutions,” said TK Kurien, executive director and chief
executive officer, IT Business, Wipro.
By Telecomlead.com Team
editor@telecomlead.com
