Telecom Lead India: Mobile service providers Telenor and
Vodafone lead in hosted VoIP provider ranking in EMEA, ahead of BT.
According to Infonetics, Telenor, Norway’s fixed line
operator and mobile carrier, leads as the top hosted VoIP provider in EMEA,
scoring 30.7 out of 35 in Infonetics’ 2012 business VoIP scorecard.
Last year, BT was in the top position.
Vodafone, which tied BT for the top spot in Infonetics’
2011 EMEA business VoIP scorecard, has been ranked 2nd this year with a high
score of 29.9.
All of the hosted VoIP providers on Infonetics’ top 10
list receive high marks for financial stability, service capabilities, and
support options.
A strong and growing group of providers across Western
and Eastern Europe and Africa closely follows the top 10 EMEA hosted VoIP
service providers
Telenor, Vodafone, and TDC offer strong mobile or FMC
capabilities as part of their hosted VoIP services. These offerings are
particularly compelling to small businesses that rely only on mobile phones
without sacrificing business-class features.
Diane Myers, principal analyst for VoIP and IMS at
Infonetics Research, said competitive, incumbent, and mobile operators across
Europe, Africa, and the Middle East continue to launch and enhance VoIP
services for their business customers, with a notable shift toward mobile
solutions and unified communications.
Infonetics Research’s annual EMEA Business VoIP Services
Leadership Scorecard analyzes and ranks the top service providers in the hosted
IP PBX/IP Centrex market in EMEA (Europe, the Middle East, and Africa).
