Siemens Enterprise Communications announced
updates to its unified communications and collaboration suite, improving
mobility, increasing business efficiency and lowering costs for small to
medium-sized businesses.
The upgrades to OpenScape Office and the HiPath
3000 voice platform include a new UC client for tablets, OpenScape Web
Collaboration and a UC plug-in for Microsoft Outlook 2010. These solutions help
SMBs better serve their customers and reduce communications costs.
The majority of SMB IT decision makers view
improving communication capabilities as a significant strategic priority, with
a particular focus on integration of voice and communication systems, mobility
and collaboration, according to a report from Kaiser Associates.
Cloud, video and social media also figured
in as priorities. However, only a third of SMBs have developed a concrete
communication strategy and fewer than a quarter are currently using a UC
solution.
With nearly seven million SMB users today,
and 67 percent growth in OpenScape Office systems sold in the last year,
Siemens Enterprise Communications is well positioned to provide the
comprehensive UC solutions required to meet the unique needs of SMBs.
“Increased mobility and flexibility in
consumer devices and the ‘bring your own device’ phenomenon have caused
businesses to rethink their communications infrastructures – moving from siloed
voice-only solutions to full-scale UC deployments that provide flexibility for
true mobility and an enhanced user experience,” said Chris Hummel, CMO and
president, North America, Siemens Enterprise Communications.
With OpenScape Office, channel partners can
better serve their SMB customers by quickly deploying the solution with
easy-to-use configuration wizards, intuitive interfaces for configuration
changes and remote support services.
Siemens Enterprise Communications is
offering a free 90-day evaluation of OpenScape Office HX to HiPath 3000 voice
customers as well as a free 90-day evaluation of OpenScape Office Contact
Center. Through its channel partners, Siemens Enterprise Communications is also
offering a promotion, Trade In Trade Up for Small Business, that provides
advanced UCC functionality (mobility, fax and conferencing) for the end user at
no additional cost through March, 2012.
By Telecomlead.com Team
editor@telecomlead.com
