Research In Motion announced that it is helping more businesses bring together the desk phone and smartphone. RIM plans to make BlackBerry Mobile Voice System 5 (BlackBerry MVS 5) available to more corporate phone systems and unified communications applications.
BlackBerry MVS 5 with voice over Wi-Fi calling will soon be available for Avaya Aura 6.1, Avaya CS1000 Communication Server, as well as legacy phone systems such as Avaya Communications Manager and Nortel Communication Server. It is also currently available for Cisco Unified Communications Manager, Cisco Call Manager Express, and Mitel Communications Director. BlackBerry MVS 5 has also been re-architected to be more extensible with third party applications and phone systems.
Working with RIM, Avaya customers have expanded options to increase their mobile productivity”, said Eric Rossman, vice president, Developer Relations and Alliances, Avaya. By using BlackBerry Mobile Voice System 5 with Avaya Aura and Avaya CS1000, enterprises can more fully exploit investments previously made in BlackBerry solutions to benefit their IT organizations, end users and customers”.
BlackBerry MVS unifies corporate phone systems with wireless communications allowing employees to cost effectively make and take desk phone calls practically anywhere in the world on their BlackBerry smartphones. BlackBerry MVS 5 supports calls over cellular or Wi-Fi networks with automatic, prompted or manual handoff between these networks based on employee or administrator preferences.
Employees can make and take desk phone calls on their BlackBerry smartphone directly from the same phone interface they use for cellular calls and enjoy the convenience of single number reach, extension dialing, and phone system features like hold, transfer and ad-hoc conferencing.
Calls are routed through the company’s phone system, with a set of IT policies and controls for administrators to set least-cost routing for savings on long-distance and international roaming charges. Call routing through the corporate phone system also helps with adherence to company policies and regulatory compliance requirements.
Using the right communication medium at the right time, whether it’s an email, an instant message or a phone call, is important to success in business, and voice communications through BlackBerry Mobile Voice System can play a fundamental role in providing a secure and cost-effective unified communications experience for mobile workers”, said Jim Tobin, senior vice president, software & services at Research In Motion.
Businesses and government organizations are increasingly embracing BlackBerry MVS as an enterprise-grade unified communications solution as they adopt new work practices and evolve business processes across their organizations. BlackBerry MVS is also particularly popular in hospitals and healthcare facilities where doctors, nurses and other healthcare professionals are highly mobile on-site and require an effective way to reach staff and respond quickly.
LTT Vending Group, the largest independently-owned vending company for refreshment services in the United Kingdom, is a good example of an organization using BlackBerry MVS to increase the professionalism and productivity of their mobile workforce. With more than 80 percent of their workforce equipped with BlackBerry smartphones, and 25 percent of those currently set up with BlackBerry MVS, LTT Vending is projecting reduced telecommunication charges by at least one third with BlackBerry MVS.
The introduction of voice over Wi-Fi calling with version 5 is also opening up new opportunities for businesses to securely and cost effectively connect their mobile work force, embrace flexible work scenarios such as telecommuting, and advance the agility and responsiveness of their organizations by enabling employees to be more accessible while away from their desks.
By TelecomLead.com Team
editor@telecomlead.com
