Telecom Lead Europe: Orange
Business Services has inked a five-year, over $100 million outsourcing
contract with JTI (Japan Tobacco International), an international
tobacco product manufacturer.
Orange provides most of JTI’s worldwide telecom
infrastructure and services in more than 50 countries.
The company said that JTI relies on Orange Business Services
for managed services for LAN and WAN, data and voice traffic, applications
acceleration, security, remote access services, call
centers and IP telephony.
Our 17-year relationship with Orange Business Services is
built on trust and mutual success. Such a long-term relationship is nearly
unheard of these days and this contract renewal was not a given. Instead,” said
Diego De Coen, CIO at JTI.
With this new contract, JTI and Orange agreed to extend this
partnership for five additional years, creating joint opportunities to
collaborate in new areas of service and technology.
In April 2004, the first outsourcing contract for a full set
of communications services was signed between these companies.
Over the years, we have developed a very strong partnership
with JTI. We are grateful and proud that we have been entrusted with this
contract for another five years. Building on our success, we look forward to
collaborating with JTI on innovative solutions over the next several years,”
said Helmut Reisinger, senior vice president Europe, Orange Business Services.
In the summer of 2009, Orange won an RFP for JTI’s complete
WAN after JTI completed a series of acquisitions. After this success,
negotiations for the contract renewal began and JTI decided to move forward on
a sole source basis.
Recently, GENBAND,
a provider of IP infrastructure and application solutions, announced that
Orange Business Services – Trading Solutions selected GENBAND S3 Intelligent
Session Border Controller (SBC) to enable SIP PBX Trunking and SIP
services for Orange Trading Solutions’ Open Trade smart turret.
editor@telecomlead.com