Telecom Lead Asia: Mobile service provider M1 Limited has
selected BSS provider Comverse to provide details of real-time consumption and
real-time account management to its postpaid users.
The Singapore operator will upgrade to Comverse ONE to
benefit from real-time capabilities for its postpaid subscribers.
Leveraging Comverse ONE, M1 will become the first telecom
service provider in Southeast Asia to leverage real-time rating capabilities.
Its customers will be able to better control their usage
and spending on mobile services.
“We are delighted to introduce and incorporate this
new solution to improve our customers’ user experience. M1 customers will
appreciate and enjoy the convenience of real-time benefits, such as instant
access to real-time information on usage and expanded control over
spending,” said Alan Goh, chief information officer, M1.
M1 provides mobile and fixed services to over 2 million
customers.
Comverse’s customer base spans more than 125 countries
and covers over 450 communication service providers serving more than two
billion subscribers.
“We look forward to our expanded partnership as this
dynamic operator drives innovation, improving the user experience and customer
support, capitalizing on rapid data growth, and implementing new business
models to achieve ever-greater levels of success,” said Weiming Li, vice
president and general manager of Comverse Asia Pacific.
Comverse ONE enables smart differentiation of data
services, improving the experience of users, as well as providing real-time
balance & spending management, timely notifications, and more. The
infrastructure will handle converged billing of postpaid customers across the
expanding range of multi-play and LTE services offered by M1.
