IBBS, a provider of voice and data services for Tier 2
and 3 broadband providers, this week marks its one-year anniversary of its
acquisition of SinglePipe, a provider of voice over IP solutions for cable.
Since the acquisition, 43 broadband providers have
selected IBBS to power their voice services in the residential and commercial
marketplace.
Delivering on its promise to create a fully integrated
voice and data solution for cable companies that seek to expand their
residential and commercial service offerings, IBBS has advanced customers into
voice services with rapid launches and a feature-packed platform that helps
gain and retain subscribers.
IBBS also has found significant success in winning
broadband provider customers who seek to leave competing platforms and want
more flexibility and enhanced support.
Our broadband provider customers seek a marketable
advantage and find IBBS a superior choice for voice for both residential and
commercial subscribers. The addition of a rich voice offering combined with our
world-class customer service and support allows our customers to accelerate
bottom-line growth through new subscriber acquisition and improved retention,”
said Dave Keil, chief executive officer, IBBS.
IBBS announces its success on the eve of the 2011
ACA/NCTC Independent Show where the company will unveil its Better Choice for
Voice” campaign.
During the San Francisco conference, IBBS will highlight
customer success stories and the distinct benefits of the IBBS Voice platform
including its team of voice experts, seamless conversions and superior options
for service management.
One broadband provider, Texas-based Harris Broadband,
recently converted to the IBBS Voice platform from a competing provider. The
company sought more flexibility and a platform for future growth.
When we launched phone services with another company, we
were unimpressed, yet we hesitated to switch for fear of disrupting our
customers,” said Phil Harris, chief executive officer, Harris Broadband.
Harris Broadband and the other 42 broadband providers
that have chosen IBBS Voice to serve their customers testify to smooth launches
that are supported by detailed roadmaps and a dedicated team.
Leveraging IBBS’ feature-rich platform, providers find
quick success in attracting subscribers who are eager to bundle their
high-speed Internet with a voice offering.
Providers also appreciate IBBS’ superior flexibility
including the company’s deep inventory of phone numbers that allow providers to
rapidly provision customers and even schedule same-day installations. Broadband
providers who re-launch voice services with IBBS find an opportunity to reset
their local marketing and find improved market traction.
While we had an aggressive growth plan in place, our
success this past year has significantly exceeded our expectations. The
market’s quick adoption of IBBS Voice and our collective success demonstrate
our understanding of the market and our customers’ needs for reliable, flexible
and superior broadband services,” added Keil.
By Telecomlead.com Team
editor@telecomlead.com
